Maple Ridge expands online Building Permit Portal

The city has added occupancy permits and seasonal patio permits to its online Building Permit Portal.

Now there are applications for nine different permit types online, which the city says, will give builders, developers, businesses, and residents more ways to apply, submit documents, and manage permit requirements.

Applicants can now submit occupancy permit applications online, upload documents digitally, receive application updates and respond to requests for additional information through the city’s online portal.

Occupancy permits are the final step in the development process which certify that a newly constructed or renovated building complies with all applicable building codes and permit conditions and is safe for habitation or operations.

Businesses can now apply for seasonal patio permits also through the city’s online Building Permit Portal using a simple, guided process which ensures applicants review program requirements before submitting their application.

Businesses planning patios that temporarily affect a roadway will automatically be directed to obtain a Highway Use Permit – also available online – prior to completing their application.

The expansion is part of the city’s Development Services Optimization (DSO) program, which is focused on a digital transition, improving customer service, reducing administrative steps, and making development and building processes more consistent and predictable.

“Every new service we bring online makes it easier for customers to do business with the city,” said Mayor Dan Ruimy.

“These new online options support both housing and local business activity by making important permit processes more accessible and easier to navigate,” he added.

Online portal maintenance is scheduled for the early morning hours of Monday, August 10, to prepare the system to introduce complex building permit applications.

Existing user accounts, application records, and submitted documents will be unaffected by this maintenance update and there will be no changes to existing permit application processes or business workflows, said the city.

The city will continue expanding digital services and streamlining processes to improve turnaround times and increase online capabilities.

Upcoming work will include planning application processes, including Official Community Plan amendments, rezoning, development permits, development variance permits, and subdivision applications.

“Our goal is to make working with the city as simple and predictable as possible,” added James Stiver, director of planning and building with the City of Maple Ridge.

“Every improvement we make—whether it’s a new online permit, a streamlined workflow, or behind-the-scenes system upgrades—helps us deliver better service while supporting new investment and economic growth in Maple Ridge.”

For more information or to submit an application online go to: MapleRidge.ca/Occupancy