Canada Post says it is taking the next steps to convert the remaining addresses that still receive door-to-door mail to community mailboxes.
In a March 30 statement provided to Black Press Media, Canada Post says it is reaching out to bargaining agents to consult on its approach to several proposed changes. Those changes include ending door-to-door delivery to the remaining fewer than 25 per cent of Canadian addresses that still receive mail at home.
Door-to-door delivery also costs about 75 per cent more than delivery to a community mailbox at $284 per address compared to $162, according to the May 2025 Industrial Inquiry Commission’s report into the state of Canada Post.
The report was bleak, noting that the Crown corporation was facing an existential crisis and is “effectively insolvent, or bankrupt.
As part of the report, commissioner William Kaplan recommended ending door-to-door home delivery and lifting the moratoriums on rural post office closures and community mailbox conversions.
Four months later, federal Government Transformation Minister Joël Lightbound accepted all the recommendations in the report and directed Canada Post to modernize to stabilize its finances. That included the remaining community mailbox conversions.
Lightbound gave Canada Post 45 days to submit a plan. The Crown corporation submitted it right on deadline in early November 2025, detailing a five-point “comprehensive transformation plan.”
The March 30 statement from Canada Post says it continues to work closely with the federal government on the details of its proposed transformation plan. Once initial consultations are done with the unions, then Canada Post will begin engagement with municipal officials and other key stakeholders.
However, the Canadian Union of Postal Workers issued a statement Monday following the news, saying “This is not the right time to consult.”
National president Jan Simpson said the union is fully focused on the upcoming ratification votes following the union and Canada Post reaching tentative agreements in late December 2025.
“This latest move by Canada Post and the Government is yet again another attempt to derail our negotiations process,” Simpson said.
Simpson also claims that the postal workers’ union has still not seen the full details of Canada Post’s five-point transformation plan.
“It has now been more than four months since Canada Post provided this plan to the Government. We have repeatedly requested access to it, yet neither the Government nor Canada Post has shared the plan with us, and it has still not been made public.”
Simpson added the government “must not approve any changes” to Canada Post nor the Canadian Postal Service Charter without a full public mandate review that includes input from “all stakeholders in every region of the country.”
Canada Post has said it is working will the government on updates to delivery standards for letter mail, which will require amendments to the charter.
The union has promised to continue to fight back against the cuts to the postal service.